Manage your projects,
support your customers,
provide services.
Why OneDesk?
Powerful Ticketing & HelpDesk Software
More about HelpDesk Software
Capture Tickets by Email
Customers & end-users can submit tickets directly by email. OneDesk creates tickets, replies, classifies & assigns automatically, and captures all future replies. more
Customer portal & knowledge base
Easily add client-facing apps to your website. The ticket portal lets customers login to view, submit and discuss their tickets. The knowledge-base lets clients find answers to common questions themselves. more
Integrated chat and collaboration
Chat about tickets with your customers, or discuss privately with your team. All in one place. more
Automated & customizable workflows
Automate your workflows to pipe tickets through triage, replies, status-changes, assignments, and more. more
Service request management
Capture and track requests for new projects, services, ideas, and feature suggestions to make sure nothing is overlooked. more
Service Level Agreements
Use ticketing tools and SLA policies to improve your response times and respect your commitments to customers. more
Versatile Project Management Software
More about HelpDesk Software
Capture Tickets by Email
Customers & end-users can submit tickets directly by email. OneDesk creates tickets, replies, classifies & assigns automatically, and captures all future replies. more
Customer portal & knowledge base
Easily add client-facing apps to your website. The ticket portal lets customers login to view, submit and discuss their tickets. The knowledge-base lets clients find answers to common questions themselves. more
Integrated chat and collaboration
Chat about tickets with your customers, or discuss privately with your team. All in one place. more
Automated & customizable workflows
Automate your workflows to pipe tickets through triage, replies, status-changes, assignments, and more. more
Service request management
Capture and track requests for new projects, services, ideas, and feature suggestions to make sure nothing is overlooked. more
Service Level Agreements
Use ticketing tools and SLA policies to improve your response times and respect your commitments to customers. more
Get started with a 14-day free trial of OneDesk.
No credit card required.