OneDesk for Marketing Product Professional Services Automation
How does OneDesk help my Product team?
Package Marketing Services & Manage Client Deliverables
Coordinate Product Launch Tasks & Feedback with Ticketing
Product Marketing teams, use OneDesk ticketing to manage tasks for new product launches, from collateral creation to sales training material development. Log feedback from beta users or internal teams via email/forms. Custom views like 'Product Launch - Marketing Deliverables' or 'Beta Feedback - Marketing Actions' streamline coordination. SLAs ensure launch readiness. Reporting tracks progress.
Clients Shape Marketing Products with Feedback Through Portal
If your agency develops marketing 'products' like strategy frameworks, reporting templates, or training modules, use a portal to share these with clients and gather feedback. Clients can submit suggestions or report issues using dedicated ticket forms. This input helps you refine your offerings and ensure they deliver maximum value to your marketing clients.
Accelerate New Marketing Service Package Development.
When marketing agencies or departments develop new service offerings (e.g., a new social media package), the Product team needs streamlined processes. OneDesk's automations help here. Our platform helps you create workflows for ideating new marketing services, defining scope and deliverables, and planning launch strategies. Ideas for new service packages or market feedback can be automatically triaged. They are then routed to the product or service development team. You can also use automated replies to keep stakeholders informed about new service development. OneDesk’s versatile automations support your innovation. This helps you bring valuable new marketing offerings to clients faster.
Manage Product Marketing Initiatives
Product marketing managers, successfully launching new products or features and driving their adoption is your focus. OneDesk helps you plan and execute all your product marketing activities. Its robust features support developing launch plans, coordinating with sales and product teams, creating go-to-market collateral, and tracking post-launch campaign performance. The platform's versatility allows you to manage initiatives for different products and target markets. As your company’s product line expands, OneDesk's unique scalability ensures your product marketing efforts can scale effectively.
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
