Resource Planning
Gain clear visibility on your team’s workload and capacity. Maximize efficiency by scheduling and allocating tasks at the right time to the right people.
Maximize resources
Balance team workload and assign work to the right people for the job.
Deliver projects on time
Plan and schedule tasks and projects. Keep track of how work is progressing dynamically.
Stay within budget
Monitor your actual vs. planned costs automatically and in real time.
Track time spent on work
Log billable and non-billable time and monitor what tasks are being worked on.
Plan and schedule work
Plan the effort and schedule for tasks. Score and prioritize tasks and subtasks using agile points, dependencies, and more.
Assign work to the right people at the right time
Assign and schedule tasks to the right team members. When assigning tasks, you can view each team member’s availability and capacity, so you can assign efficiently. From the same tool, you can schedule or reschedule the start and end dates.
Monitor your team's workload
From the workload view you can monitor each team member’s availability and capacity on a daily, weekly, or monthly basis.
Dynamically monitor progress
Monitor the progress of tasks dynamically by allowing your team to submit time against each task. From the Gantt chart and calendar view you can visually follow the ‘actual’ work on tasks, indicated in green. Compare actual progress to to your plans, indicated in blue.
Know the status of work
Use the Kanban board and other work views to visually manage all your tasks and projects. WIth Kanban, your team can monitor the flow of work and identify workflow issues.
See time taken on work
Track time on project tasks or support tickets. Use automatic timers or customizable timesheets to log billable and non-billable work. Group, filter, or export timesheets to get the data you need such as total hours per team, agent, client, and more.
Monitor and control your budget
Set your cost and billing rates then plan your work. Your planned cost and billable amounts are calculated automatically. As your team logs billable time you can monitor your budget in real-time and manage resources accordingly.
