OneDesk for Logistics

OneDesk is a single platform for logistics teams to manage customer service requests and operational tasks.

Why OneDesk for logistics?

Organize customer support

Collect all your customer requests from email, forms, chat, and more. Keep everything organized and categorized in one common place. Easily assign, prioritize, and collaborate on requests.

Optimize planning and scheduling

Enhance your delivery with a centralized and powerful project management software. Monitor, plan, and adjust project details, tasks, and timelines using a variety of interactive tools like the Gantt chart and Kanban views.

Automate your workflow

Save time by automating tasks, such as assignment and delivery confirmation emails. OneDesk automations are extremely powerful and flexible giving you the ability to create custom workflows and optimize your processes.

Enable self-service

OneDesk provides support and self-service channels like the knowledge base. Publish articles and FAQs to give your vendors, clients, and partners the answers they need, anytime.

Capture complete requests

OneDesk includes customizable request forms. Collect requests with all the information you need by creating custom fields or multiple forms. You can easily route requests automatically based on field options.

Get started free

Evaluate OneDesk for yourself with our completely free 14-day trial.