OneDesk for Construction Design Professional Services Automation
How does OneDesk help my Design team?
Design Better Construction Projects & Bill Clients Easily
Track Design Changes & Feedback with Smart Ticketing
Construction Design teams, imagine capturing all client feedback and revision requests as tickets, whether they arrive via email or a project portal form. OneDesk lets you do just that. You can create custom views to sort these tickets by project, urgency, or design phase – like 'Blueprint Revisions Ready for Review.' Set up SLAs to ensure timely responses to critical feedback, keeping approvals moving. Our reporting can even show you common revision requests, helping refine future designs.
Clients Approve Construction Designs Faster via Our Portal
Let your construction clients easily see new designs and project files right in their own portal. They can ask questions or give feedback using simple ticket forms, keeping everything in one place. Live chat means they can get quick answers from your design team when they need them. You can also build a knowledgebase with answers to common design questions. This makes client communication smoother, leading to faster approvals and happier clients for your construction firm.
Streamline Design Workflows for Construction Projects.
Construction Design teams often handle many moving parts. OneDesk's professional services automations can really help. Our versatile system lets you create custom workflows for your specific design approval processes, ensuring every blueprint or plan goes through the right steps. Imagine new design requests or client feedback being automatically triaged by project or urgency. Then, they're instantly routed to the appropriate designer or reviewer. You can even set up automated replies to acknowledge submissions or provide quick status updates to stakeholders. This reduces manual follow-up. OneDesk helps your design team focus more on creative work and less on chasing approvals, keeping projects on track.
Plan Construction Designs
Automate your construction design workflow in OneDesk. Automatically route change order requests based on project type or urgency to the right designer. Set up automated notifications to inform engineers when designs reach specific approval stages. Reduce manual sorting and keep everyone informed without extra effort.
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