OneDesk for Construction HR HelpDesk
How does OneDesk help my HR team?
Centralize HR Tickets, Employee Communication, and Personnel Service Management.
Streamlined HR Request & Employee Issue Ticket Handling.
Construction HR supports staff across different sites. OneDesk centralizes employee questions from email or an internal portal into tickets. Custom views allow HR to sort tickets by site or inquiry type (payroll, benefits). Set internal SLAs for response times to employee queries. Reporting can help track common questions or HR workload.
Employee Self-Service Portal, HR Forms & Policy Knowledgebase Access.
Construction employees, especially those in the field, need easy access to HR information. OneDesk provides an employee portal where staff can submit HR requests like time off or benefits questions. They can track the progress of their requests right in the portal. The knowledgebase is perfect for hosting company policies, safety guidelines, and benefits summaries accessible 24/7. Live chat allows employees to get quick answers to simple HR policy questions. This makes HR support more accessible and efficient for your entire workforce.
Automate HR Request Routing, Onboarding Workflows & Policy Replies.
Construction HR teams can simplify employee support using OneDesk automations. Build workflows for onboarding steps or benefits questions. Automatically triage requests based on employee type field vs. office or urgency. Route payroll issues straight to the right specialist. Use auto-replies for common policy questions. This frees up HR to focus on people not paperwork.
Effective Construction HR Support & Compliance.
Construction HR teams need a reliable help desk and OneDesk delivers. Its robust features handle everything from onboarding requests to benefits questions for field and office staff. The platform is versatile enough to manage different employee types and compliance requirements specific to construction. Need to track safety training records or manage site access issues? OneDesk adapts. It scales easily supporting your workforce whether you're managing a few key projects or a large national operation.
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