OneDesk for Construction PMO Professional Services Automation
How does OneDesk help my PMO team?
Construction PMO: Central Project & Client Service Management
Centralize Project Issue Tracking Across Construction Programs
PMOs in Construction, OneDesk ticketing offers a unified way to track issues and risks across all projects. Project managers can log critical path delays or budget concerns as tickets. These can be categorized and viewed in custom dashboards showing 'High-Risk Project Issues' or 'Cross-Project Dependencies.' SLAs can be set for escalating major project roadblocks. Reporting provides an overview of issue trends across the entire construction portfolio.
Keep Construction Clients Informed with Dedicated Project Portal
Give your construction clients a dedicated portal to see project timelines, key milestones, and status updates managed by your PMO. Clients can ask questions about the project or submit change requests using structured ticket forms. Live chat provides a way for quick check-ins or clarifications. This transparency helps manage client expectations and keeps construction projects on track, fostering better client relationships.
Enhance Construction Project Oversight with Automation.
The PMO in Construction needs clear visibility and control over all projects. OneDesk's automations provide powerful tools for this. Our system lets you define workflows for project stage gates, risk assessments, and progress reporting. New project updates or change requests can be automatically triaged and routed to the responsible project manager or PMO analyst. You can also use automated replies to communicate key milestone achievements to stakeholders. OneDesk’s versatile automations help your PMO maintain consistent project governance. This improves overall project delivery and predictability in your construction portfolio.
Oversee Construction Projects
Better Control
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