OneDesk for Construction Product Professional Services Automation
How does OneDesk help my Product team?
Deliver Construction Service Packages & Manage Client Work
Capture Material & Tech Ideas with Product Ticketing
For Product teams in Construction focusing on new materials or tech, OneDesk ticketing can capture R&D ideas or test results. Feedback from pilot projects can come in via email or specific forms. Create views for 'New Material Submissions' or 'Tech Trial Issues.' SLAs can help prioritize testing or feedback analysis. Reporting can show which new product ideas are generating the most internal discussion or issues.
Gather Client Ideas for New Construction Solutions Seamlessly
If your team develops new products or services for the construction industry, use a client portal to share concepts and gather feedback. Clients can submit their ideas or report issues with prototypes using specific ticket forms. Live chat enables real-time discussions about product features or usability. This direct client input helps your product team build better solutions that truly meet the needs of the construction market.
Track New Construction Service Development Efficiently.
When Construction firms develop new service offerings, the Product team needs efficient tracking. OneDesk's automations can streamline this. Our platform helps you create workflows for new service ideation, feasibility studies, and launch planning. Ideas or feature requests for new construction services can be automatically triaged based on potential impact. They are then routed to the relevant product specialist for evaluation. You can also use automated replies to keep internal teams informed about development progress. OneDesk’s versatile automations support your service innovation. This helps you bring valuable new offerings to the market faster.
Manage Construction Product Development Cycles
For teams creating or managing construction products, like new materials or building systems, OneDesk helps. It streamlines how you develop and manage these items. Its robust features support planning, tracking each step, and working with suppliers. The platform's versatility means you can manage different product lines and development stages smoothly. As your range of construction products grows, OneDesk's unique scalability ensures you can handle a bigger portfolio easily. Get your innovative construction products to market faster.
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