OneDesk for Construction Sales HelpDesk
How does OneDesk help my Sales team?
Streamline Sales Tickets, Client Communication, and Bid Request Service.
Efficient Sales Bid & Client Request Ticket Tracking Benefits.
Construction Sales needs to track pre-sale questions efficiently. OneDesk captures inquiries from potential clients via email or web forms as tickets. Create custom views for sales reps to manage their leads and questions. Set SLAs to ensure quick follow-up on new inquiries. Reporting can track lead sources and inquiry conversion rates.
Client Portal for Bid Status & Easy Inquiry Forms.
Prospects exploring construction services often have immediate questions. OneDesk enables a portal or web forms for submitting detailed inquiries or quote requests. Prospects can receive updates or provide more info via the portal. The knowledgebase can showcase past projects, service capabilities, and typical engagement processes. Live chat on your website allows prospects to get instant answers to initial questions. This helps capture leads effectively and speeds up the sales cycle.
Automate Sales Lead Routing, Quote Request Workflows & Follow-Up Reminders.
Help your construction sales team respond faster with OneDesk automations. Create workflows for lead qualification or proposal request handling. Automatically triage inquiries based on potential deal size or territory. Route hot leads directly to the right sales rep. Use auto-replies to confirm demo requests or provide initial info. This helps keep the sales pipeline moving.
Faster Construction Sales Support & Response.
OneDesk provides a responsive help desk solution for construction sales teams. Its features streamline managing bid requests quote generation and customer onboarding inquiries. The system is versatile handling leads from various channels and supporting complex quoting processes. Need quick access to project details or technical specs during sales talks? OneDesk keeps info accessible. It scales easily as your sales team and territory grow ensuring timely support.
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
