OneDesk for Creative Product Professional Services Automation
How does OneDesk help my Product team?
Package Creative Services & Bill Your Clients Simply
Capture Service Ideas & Feedback with Product Tickets
Creative Product teams (e.g., developing new service offerings), capture internal ideas or client feedback as tickets in OneDesk. Use email or forms for submissions. Create views like 'New Service Brainstorm' or 'Digital Tool Bug Reports.' SLAs can prioritize urgent fixes for new offerings. Reporting helps track popular feature requests or common issues with new creative products.
Clients Give Feedback on Creative Products Through Your Portal
If your creative agency develops products (like templates or digital assets), give clients a portal to access them and provide feedback. They can report issues or suggest improvements using specific ticket forms. Live chat can facilitate real-time discussions about product features. This direct input helps your team refine creative products and ensure they meet client needs effectively.
Accelerate Creative Service Package Development Cycles.
When Creative agencies develop new service packages, the Product team needs efficient processes. OneDesk's automations streamline this development. Our platform helps you create workflows for ideating new service offerings, outlining deliverables, and setting pricing. New ideas or market feedback for service packages can be automatically triaged. They are then routed to the product development team for evaluation. You can also use automated replies to keep internal stakeholders updated on progress. OneDesk’s versatile automations support your agency's innovation. This helps you bring compelling new creative services to market quickly.
Develop Creative Products
Track Progress
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