OneDesk for Education HR Work Management

How does OneDesk help my HR team?

Handle Faculty and Staff Management Processes Easily
Organize Faculty/Staff Questions and HR Process Tickets
Education HR receives many staff questions on payroll, benefits, and policies. Capture these as tickets in OneDesk from email or an employee portal. Customize views to prioritize urgent matters. Track response times against internal SLAs. Report on frequently asked questions.


Faculty/Staff Self-Service HR Info via Secure Portal
Manage HR tasks like faculty recruitment or staff training programs. Break down recruitment into subtasks for posting, interviewing, and offers. Set dependencies linking background checks to final offers. Schedule onboarding sessions or training deadlines.
Track Time on Faculty & Staff Tasks
Education HR can track time spent on faculty recruitment cycles, staff training programs, or policy development. Log hours against HR initiatives using OneDesk timesheets. Analyze time spent on different HR functions. Improve resource allocation and process efficiency.


Handle Faculty and Staff Onboarding/Review Tasks
Automate education HR processes. Set up workflows for faculty onboarding tasks, automatically assigning steps to different departments (IT, Payroll). Send automated notifications for mandatory training deadlines. Triage employee questions to the appropriate HR contact.
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