OneDesk for Government HR Work Management
How does OneDesk help my HR team?
Handle Government HR Procedures and Personnel Actions
Organize Personnel Action Requests and HR Policy Tickets
Government HR manages employee questions about civil service rules, benefits, or processes. Capture these as tickets in OneDesk from email or an employee portal. Customize views to prioritize time-sensitive matters. Track response times against internal SLAs. Report on common HR questions.
Employee Self-Service Portal for Government HR Needs
Manage government HR processes like civil service hiring or policy implementation. Use subtasks for exam administration, interviews, background checks, and eligibility lists. Set dependencies reflecting strict hiring rules. Schedule process steps and track candidate progress.
Log Time on Government HR Processes
Government HR can track time spent on activities like civil service examinations, union negotiations, or policy development. Log hours against HR projects using OneDesk timesheets. Analyze time allocation across different HR functions. Improve efficiency and resource planning within HR.
Manage Government HR Process Tasks Systematically
Automate government HR tasks. Set up workflows for civil service hiring processes, automatically assigning tasks for exams, interviews, and background checks. Send automated reminders for mandatory ethics training. Triage employee inquiries based on classification or agency.
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