OneDesk for Government Sales Work Management

How does OneDesk help my Sales team?

Manage Government Contracts and Procurement Processes
Manage Procurement Questions and Contract Task Tickets
Teams managing government grants or partnerships field application questions. Use OneDesk tickets to track inquiries from applicants via email or portal. Customize views to organize by grant program or applicant type. Set SLAs for responding to questions. Report on application support needs.


Vendor Portal for Contract Info and Submissions
Track tasks related to managing grant programs or establishing partnerships. Use subtasks for application review, scoring, award notification, and reporting setup. Set dependencies linking review completion to award decisions. Schedule reporting deadlines for grantees.
Log Time Spent on Procurement Activities
Teams managing government grants or partnerships can track time spent reviewing applications or managing partner relationships. Log hours against program management tasks using OneDesk timesheets. Understand the administrative overhead of different programs. Improve resource allocation.


Track Tasks for Government Contract Management
Automate tasks for grant or partnership programs. Automatically triage incoming applications based on program type. Send automated acknowledgements to applicants. Set up workflows for multi-stage application reviews.
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