OneDesk for Healthcare Finance Work Management
How does OneDesk help my Finance team?
Manage Patient Billing, Claims, and Department Budgets
Manage Patient Billing Questions and Claim Inquiry Tickets
Healthcare finance fields queries about patient bills, insurance claims, or departmental budgets. Use OneDesk tickets to securely track these inquiries from patients or staff via portal or email. Create custom views for billing vs. insurance issues. Set SLAs for resolving billing disputes. Report on common financial questions.
Secure Patient Portal for Viewing Billing Statements
Track tasks for healthcare finance cycles like patient billing, insurance claim processing, or budget reporting. Break down claim submission into subtasks for coding, verification, submission, and follow-up. Use dependencies to link documentation receipt to claim submission. Schedule timely filing deadlines.
Log Time for Patient Billing Cycles
Healthcare finance tracks time spent on complex billing cycles, insurance claim follow-ups, or financial analysis for departments. Use OneDesk timesheets to log hours against specific financial tasks. Understand the effort involved in revenue cycle management. Improve financial process efficiency.
Track Tasks for Patient Billing and Claims Processing
Streamline healthcare finance workflows like claims processing. Set up automations to flag claims requiring manual review based on certain codes or amounts. Automatically assign follow-up tasks for denied claims. Send automated notifications for billing cycle milestones.
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