OneDesk for HR PMO Professional Services Automation
How does OneDesk help my PMO team?
HR PMO: Manage Consulting Projects & Client Engagements
Centralize HR Project & Program Issues with PMO Ticketing
HR PMOs, OneDesk ticketing provides a unified platform to track issues, risks, and change requests across all strategic HR projects. Project leads log items visible in PMO views like 'High-Risk Talent Initiatives' or 'Delayed HR System Rollouts.' SLAs for escalation ensure critical items get attention. Reporting offers a portfolio view of HR project health and resource allocation.
HR Project Clients Updated via Dedicated Service Portal
For HR projects like system implementations or organizational restructuring, provide clients a dedicated portal. They can track project progress, access key documents, and see timelines managed by your PMO. Ticket forms allow clients to submit project-related questions or feedback. This transparency keeps HR projects on course and clients well-informed.
Enhance HR Project Management and Reporting.
When HR departments run large projects, like benefits rollouts or system upgrades, a PMO approach is beneficial. OneDesk's automations provide strong support. Our system lets you define workflows for HR project planning, task assignments, progress tracking against timelines, and stakeholder reporting. New HR project ideas or change requests can be automatically triaged and routed to the HR PMO for evaluation. You can also use automated replies to keep project team members and leadership informed of key milestones. OneDesk’s versatile automations improve the success rate of your HR initiatives. This ensures they deliver value to the organization.
Oversee HR Program and Project Delivery
HR PMO leaders or those in charge of big HR programs, making sure strategic people projects are done on time and on budget is key. OneDesk gives you tools for good oversight of HR projects. Use its robust features for managing a list of HR projects, assigning resources across different programs, and tracking progress towards strategic workforce goals. Our platform’s versatility allows for standard project governance while also handling the unique demands of HR projects. With OneDesk's unique scalability, your team can manage more strategic HR programs.
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