OneDesk for Legal Admin Professional Services Automation
How does OneDesk help my Admin team?
Law Firm Admin: Organize Client Matters & Billing
Handle Firm Admin & Client Requests with Legal Ticketing
Admin teams in Legal firms, use OneDesk ticketing to manage requests from lawyers for client meeting scheduling, document preparation, or court filing assistance. Submissions via email or internal forms are centralized. Custom views like 'Urgent Client Document Prep' or 'Court Deadline Approaching' help prioritize. SLAs ensure timely support for legal staff. Reporting tracks admin workload.
Legal Clients: Easy Admin Support & Case Info Access
Provide your legal clients with a secure portal for administrative tasks and accessing non-confidential case information or documents. They can submit requests for appointments, billing clarifications, or general admin support using simple ticket forms. Live chat can offer quick answers to administrative questions, enhancing client service for your law firm.
Simplify Admin Tasks for Your Legal Practice.
Legal Admin teams are crucial for the smooth operation of any law firm or department. OneDesk's automations streamline their diverse tasks. Our versatile system lets you create workflows for new client intake, document filing and organization, or managing appointments and court dates. Incoming administrative requests can be automatically triaged by case type or attorney. They are then routed to the correct paralegal or legal secretary. You can also use automated replies to confirm receipt of documents or send reminders for deadlines. OneDesk helps your Legal Admin team stay organized. This ensures your practice runs efficiently.
Streamline Admin Tasks for Legal Firms
Admin pros in law firms, making sure things run smoothly lets lawyers focus on cases. OneDesk helps make your admin tasks and project coordination in a busy law practice simpler. Its strong features help manage court dates, track new client setups, and organize case files and documents securely. The platform’s versatility fits the changing needs of a law firm, making sure processes are efficient and well-documented. As your firm grows, OneDesk's unique scalability ensures your admin support stays very effective.
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
