OneDesk for Legal Admin Work Management

How does OneDesk help my Admin team?

Improve Administrative Efficiency in Your Legal Practice
Handle Firm Admin Requests and Office Support Tickets
Legal admin supports attorneys with scheduling, document preparation, and filing requests. Capture these tasks as tickets in OneDesk via email or internal forms. Organize tickets by attorney or case matter using custom views. Track completion times for filings against deadlines (SLAs). Report on admin support distribution.


Client Portal for Easy Document Uploads and Forms
Manage legal administrative tasks like scheduling depositions, organizing case files, or processing legal billing. Use subtasks for multi-step filing processes or document preparation. Set dependencies linking document finalization to filing actions. Schedule court deadlines and reminders.
Track Administrative Time in Your Law Firm
Legal admin teams track time spent supporting different attorneys or practice areas. Log hours against administrative tasks using OneDesk timesheets. Understand workload distribution within the support team. Improve efficiency and resource allocation.


Organize Administrative Tasks within Your Law Firm
Automate legal administrative tasks. Automatically assign requests for document formatting or filing based on attorney or case type. Send automated reminders for court deadlines or follow-up actions. Triage internal support requests efficiently.
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