OneDesk for Legal HR Professional Services Automation
How does OneDesk help my HR team?
Legal HR: Staff Cases & Manage Attorney Project Time
Manage Associate Onboarding & HR Issues with Ticketing
HR within Legal firms, use OneDesk ticketing to handle associate inquiries about benefits, CLE tracking, or partnership track questions. Secure email or portal forms manage submissions. Custom views like 'New Associate Onboarding Tasks' or 'Bar Association Dues Query' keep HR organized. SLAs ensure timely support for legal professionals. Reporting tracks common HR needs in the firm.
HR Service Portal for Your Law Firm's Clients
If your law firm advises clients on employment law or provides outsourced HR legal services, a client portal can be invaluable. Clients can access relevant legal templates, compliance guides, or submit HR legal queries via secure ticket forms. This provides a structured way for clients to seek expert HR legal advice from your firm.
Manage Legal Staff and Case Assignment Automation.
HR in Legal firms manages attorneys, paralegals, and support staff, often with specialized needs. OneDesk's automations simplify these HR functions. Our platform allows you to set up workflows for onboarding new legal professionals, tracking continuing legal education (CLE) credits, or managing performance reviews. Case assignment requests or needs for specific legal expertise can be automatically triaged. They are then routed to HR or practice group leaders for staffing decisions. You can also use automated replies for common HR policy questions. OneDesk’s versatile automations support efficient talent management. This ensures your firm is well-staffed for client needs.
Organize HR within Legal Practices
HR managers in law firms, hiring top legal talent and managing staff in a high-pressure field is critical. OneDesk helps simplify HR processes, from hiring associates and onboarding them to managing CLE tracking and performance reviews. Its strong features make it easy to manage employee records privately and coordinate professional growth. The system's versatility lets you shape workflows for the specific needs of legal pros. As your firm gets bigger, OneDesk’s unique scalability ensures your HR operations can support that growth effectively.
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