OneDesk for Legal Legal Work Management
How does OneDesk help my Legal team?
Organize Case Work, Client Matters, and Deadlines
Track Case-Specific Tasks and Client Request Tickets
Law firms or departments manage case tasks, research requests, and document reviews. Use OneDesk tickets to assign and track these work items, submitted internally or via email. Customize views to see tasks by case, deadline, or responsible attorney/paralegal. Track progress against case milestones (SLAs). Report on workload and task turnaround times.
Clients Access Case Updates via Secure Online Portal
Structure legal work for cases or matters using tasks for major phases (discovery, motions, trial prep) and subtasks for specific actions (drafting interrogatories, preparing witnesses). Use dependencies to map procedural requirements. Schedule court-mandated deadlines and internal milestones meticulously.
Record Time Spent on Client Case Work
Attorneys and paralegals meticulously track their time against specific client matters or internal projects. Use OneDesk's timer for real-time tracking or fill out detailed timesheets. Ensure accurate billing for clients or precise cost allocation internally. Analyze profitability per matter or practice area.
Organize Case Work Tasks and Client Matter Actions
Automate core legal workflows. Use OneDesk workflows for contract lifecycle management (drafting, review, approval, renewal). Automatically assign tasks based on matter type or attorney expertise. Send automated reminders for deadlines and follow-ups critical to case management.
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