OneDesk for Legal PMO HelpDesk
How does OneDesk help my PMO team?
Centralize Legal Project Tickets, Stakeholder Communication, and Matter Management Service.
Centralized Legal Matter & Project Task Ticket Management Benefits.
A Legal PMO manages large cases or compliance projects. OneDesk centralizes project-related questions and tasks into tickets. Custom views help track progress on specific legal initiatives. Set SLAs for project communication or task deadlines. Reporting provides visibility into legal project management.
Legal Project Portal, Matter Update Forms & Litigation Support Knowledgebase.
Stakeholders involved in large legal projects (litigation, M&A) need secure access to updates. OneDesk provides a secure portal (potentially with restricted access) for submitting questions or finding information related to specific legal matters. Authorized users track inquiries for the legal PMO. The knowledgebase hosts non-privileged project timelines, key documents (if appropriate), and procedural information. Secure live chat facilitates quick communication within the project team.
Automate Legal Project Task Routing, Matter Management Workflows & Status Updates.
Support the Legal department's own projects or a central PMO involving legal tasks with OneDesk automations. Design workflows for tracking large litigation cases M&A due diligence processes or implementation of new compliance programs. Automatically triage project tasks based on matter priority phase or legal resources needed. Route specific questions about project timelines legal risks or resource allocation to the legal project manager or lead counsel. Use auto-replies for task completion confirmations. It improves legal project management.
Effective Legal Project & Matter Management.
Manage complex legal projects effectively with OneDesk's project-oriented help desk features. Its robust capabilities track large litigation M&A due diligence compliance program rollouts managing tasks resources and risks. The platform's versatility provides clear visibility into project status and potential legal hurdles. Need better control over legal project execution? OneDesk delivers structure. It scales to handle large strategic legal initiatives.
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