OneDesk for Legal PMO Professional Services Automation
How does OneDesk help my PMO team?
Legal PMO: Oversee Case Management & Client Billing
Centralize Major Case & Project Issues with PMO Ticketing
Legal PMOs, OneDesk ticketing provides a unified view of all significant case issues, risks, and major project tasks across the firm or department. Case teams can escalate critical items. PMO views like 'High-Risk Litigation Matters' or 'M&A Deal Milestones' offer oversight. SLAs ensure timely PMO intervention. Reporting gives leadership insight into overall legal portfolio status.
Legal Project Clients Track Cases via Secure Portal
For complex litigation or large transactional work managed by your firm's PMO, a secure client portal is key. Clients can track case progress against timelines, view key deadlines, and access approved documents. Ticket forms allow for structured communication regarding specific aspects of the matter. This keeps clients informed and projects on schedule.
Enhance Case Project Management for Legal Teams.
Treating complex legal cases as projects allows for better management, and a PMO approach can help. OneDesk's automations support this. Our system lets you define workflows for managing large litigation projects, M&A due diligence, or other complex legal undertakings with clear phases and deliverables. New tasks within a case project or requests for resources can be automatically triaged and routed to the lead attorney or project coordinator. You can also use automated replies to update clients or internal teams on project progress. OneDesk’s versatile automations bring structure to complex legal work. This improves outcomes and client satisfaction.
Oversee Legal Projects and Case Files
For those in charge of many large cases or internal legal projects, OneDesk brings clarity and control. If your firm has a PMO or needs project-level oversight for complex lawsuits or deals, our platform helps. Use its robust features for managing timelines across many matters, assigning paralegal and lawyer resources, and reporting on overall progress. Our platform’s versatility allows for structuring different types of legal work as projects. With OneDesk's unique scalability, you can manage more complex legal work effectively.
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