OneDesk for Legal Support Project Management
How does OneDesk help my Support team?
Manage Client Support and Case Tasks Efficiently
Manage Client Communication Tasks Systematically
Manage internal support requests within the legal department or firm. OneDesk helps track requests for research assistance, document preparation, or IT help. Break down complex support requests into subtasks. Set dependencies if multiple paralegals or attorneys need to collaborate. Smart scheduling helps allocate support staff effectively.
Monitor Time Spent on Client Communication Tasks
Track time spent by paralegals or junior staff providing research assistance, document support, or administrative help to lawyers. Use OneDesk timesheets to monitor internal support workloads and allocate resources efficiently within the legal team.
Automate Client Update Notifications for Case Progress
Improve internal support within the legal team. OneDesk automations can route requests for research assistance to the appropriate paralegal or librarian. Assign tasks for document formatting or preparation based on availability. Set up workflows for managing internal IT or facilities requests.
Manage Legal Client Support Tasks Now
Manage projects aimed at improving internal legal support services. OneDesk's robust system helps track initiatives for implementing research request systems, standardizing document templates, or improving paralegal training programs. Its versatile tools handle diverse legal support projects. Scalability supports growing internal service demands.
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