OneDesk for Logistics Admin Professional Services Automation
How does OneDesk help my Admin team?
Logistics Admin: Smooth Out Client Shipments & Billing
Manage Shipment & Office Requests with Logistics Admin Tickets
Logistics Admin teams, use OneDesk ticketing to handle internal requests for customs documentation, office supplies for warehouse staff, or travel arrangements for drivers. Capture from email or forms. Custom views like 'Urgent Customs Paperwork' or 'Driver Schedule Changes' organize tasks. SLAs ensure operational support. Reporting tracks admin request frequency.
Logistics Clients Get Quick Admin Help & Shipment Info
Give your logistics clients a simple portal to manage administrative tasks, access shipping documents, and get quick updates on their accounts. They can submit admin requests or billing inquiries using clear ticket forms. Live chat can provide instant answers to common administrative questions about their logistics services. This improves client self-sufficiency and your team's efficiency.
Simplify Logistics Admin and Paperwork Automation.
Logistics Admin teams deal with a mountain of paperwork for shipments and compliance. OneDesk's automations cut through the clutter. Our versatile system lets you create workflows for processing shipping documents, managing customs paperwork, or handling freight claims. Incoming administrative tasks related to shipments can be automatically triaged by destination or carrier. They are then routed to the correct admin specialist. You can also use automated replies to confirm document receipt or provide updates on shipment processing. OneDesk helps your logistics admin run efficiently. This keeps goods moving smoothly.
Simplify Admin Tasks in Logistics
Admin teams in logistics, keeping paperwork moving and operations coordinated is a daily job. OneDesk helps make your admin tasks and project coordination in the fast-paced logistics world simpler. Its strong features help manage shipment papers, track internal process improvement projects, and organize resources across different hubs. The platform’s versatility fits the changing needs of logistics companies, ensuring efficiency. As your operations expand, OneDesk's unique scalability ensures your admin support keeps up effectively.
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