OneDesk for Logistics Admin Work Management
How does OneDesk help my Admin team?
Keep Your Logistics Operations Running Smoothly Daily
Manage Office Requests and Administrative Support Tickets
Logistics admin handles requests for shipping documents, tracking updates, or customs paperwork. Capture these as tickets in OneDesk via email or internal forms. Organize tickets by shipment ID or customer using custom views. Track completion times for documentation using SLAs. Report on admin task volume.
Partner Portal for Accessing Logistics Admin Forms
Manage logistics administrative tasks like processing customs documentation, coordinating carrier pickups, or handling freight bill auditing. Use subtasks for multi-step document checks. Set dependencies linking document completion to scheduling pickups. Schedule routine admin tasks.
Track Administrative Time in Logistics Ops
Logistics admin teams track time spent processing orders, handling documentation, or supporting specific customer accounts. Log hours against administrative tasks using OneDesk timesheets. Understand workload distribution and improve efficiency in managing logistics paperwork.
Keep Logistics Administrative Tasks Running Smoothly
Automate logistics administrative tasks. Automatically assign requests for customs documentation based on destination country or carrier. Send automated reminders for required shipment paperwork. Triage internal admin requests from ops or sales.
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