OneDesk for Logistics Finance HelpDesk
How does OneDesk help my Finance team?
Handle Freight Finance Tickets, Billing Communication, and Logistics Cost Service.
Accurate Freight Invoice & Billing Dispute Ticket System Benefits.
Logistics Finance tracks freight bills and payments. OneDesk converts emails from carriers or clients about invoices into tickets. Use custom views to filter tickets by carrier or shipment ID. Set SLAs for resolving billing disputes. Reporting helps track payment cycles and disputes.
Carrier/Customer Finance Portal, Billing Forms & Freight Cost Knowledgebase.
Clients or carriers with questions about freight invoices or payments need clear communication. OneDesk's customer portal allows them to submit billing inquiries securely. They can track the status of their payment questions online. The knowledgebase can provide explanations of billing terms, payment methods, and dispute resolution processes. Live chat offers a quick way to ask about invoice status or payment confirmation. This streamlines financial interactions.
Automate Freight Invoice Routing, Billing Dispute Workflows & Payment Approvals.
Manage financial processes in logistics effectively with OneDesk automations. Create workflows for freight invoice auditing fuel cost tracking carrier payment inquiries or customer billing disputes related to shipping. Automatically triage requests linking Logistics and Finance perhaps by shipment ID carrier code or customer account. Route specific questions about transportation costs or inventory valuation directly to the finance liaison or cost accountant. Use auto-replies confirming receipt of billing inquiries. It enhances financial control in logistics.
Accurate Logistics Finance & Billing Support.
Manage logistics finances accurately with OneDesk's robust help desk. Its features track freight invoices carrier payments customer billing disputes and transportation cost analysis efficiently. The versatility allows linking financial data to specific shipments or routes for better cost control. Need clear visibility into logistics profitability? OneDesk facilitates it. It scales to handle the financial complexities of large logistics operations.
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
