OneDesk for Logistics Finance Work Management
How does OneDesk help my Finance team?
Track Shipments, Manage Carrier Costs, and Billing
Handle Freight Bill Questions and Payment Inquiry Tickets
Logistics finance gets queries about freight invoices, customer billing, or carrier payments. Track these as tickets in OneDesk via email. Create custom views to separate carrier issues from customer billing questions. Set SLAs for resolving billing disputes. Report on finance-related logistics inquiries.
Customer Portal for Viewing Freight Bills & Status
Track tasks related to logistics finance, such as freight cost allocation, customer invoicing for shipping, or carrier payment reconciliation. Use subtasks for auditing different parts of a freight bill. Set dependencies linking proof of delivery to invoice generation. Schedule payment cycle tasks.
Log Time for Freight Billing Accuracy
Logistics finance tracks time spent on freight bill auditing, resolving carrier payment issues, or customer invoicing disputes. Log hours against specific financial tasks using OneDesk timesheets. Understand the time cost associated with different financial processes. Improve efficiency.
Track Tasks for Freight Billing and Carrier Payments
Streamline logistics finance workflows. Automatically route freight invoice discrepancies for investigation based on variance amount. Set up workflows for carrier payment approvals. Trigger notifications for overdue customer payments on shipping invoices.
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