OneDesk for Logistics Legal Work Management

How does OneDesk help my Legal team?

Manage Shipping Contracts, Claims, and Compliance
Track Shipment Claims and Carrier Contract Tickets
Logistics legal receives requests regarding carrier contracts, freight claims, or customs issues. Track these inquiries as tickets in OneDesk via email. Organize requests by carrier or claim type using custom views. Set SLAs for claim processing or contract review. Report on common legal issues in logistics.


Portal Access for Carrier Compliance Documentation
Track legal tasks related to logistics, such as reviewing carrier contracts, managing freight claims, or ensuring regulatory compliance. Use subtasks for claim investigation, documentation gathering, and filing. Set dependencies based on claim process steps. Schedule filing deadlines.
Record Time Spent on Claims Processing
Logistics legal teams track time spent managing carrier contracts, handling freight claims, or ensuring customs compliance. Log hours against specific legal matters using OneDesk timesheets. Understand the legal effort involved in different operational areas. Allocate costs accurately.


Manage Tasks for Shipping Contracts and Claims
Automate legal tasks related to logistics. Automatically assign carrier contract reviews based on predefined criteria. Set up workflows for managing freight claims, assigning investigation tasks. Send automated reminders for contract renewal dates.
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