OneDesk for Manufacturing PMO Professional Services Automation

How does OneDesk help my PMO team?

Mfg PMO: Oversee Client Service Projects & Billing
Centralize Plant & R&D Project Issues with PMO Ticketing
Manufacturing PMOs, OneDesk ticketing centralizes all issues and risks from NPI projects, plant upgrades, or major process changes. Project teams log items visible in PMO views like 'Critical NPI Delays' or 'Plant Expansion Risks.' SLAs manage escalation to senior management. Reporting provides a holistic view of the manufacturing project portfolio's health.


Track Custom Manufacturing Projects with Client Portal
For large or complex custom manufacturing projects managed by your PMO, a client portal provides vital transparency. Clients can track project timelines, key milestones, and quality control updates. Ticket forms facilitate structured communication for project inquiries or scope changes. This keeps custom manufacturing projects on schedule and aligned with client requirements.
Enhance New Product Introduction Project Management.
The PMO in a Manufacturing company often leads New Product Introduction (NPI) projects or major process improvements. OneDesk's automations provide strong project governance. Our system lets you define workflows for NPI stage-gates, managing pilot production runs, and tracking project timelines and budgets. New NPI project proposals or change requests can be automatically triaged and routed to the PMO for review and approval. You can also use automated replies to communicate project milestones to cross-functional teams. OneDesk’s versatile automations help ensure NPI projects are successful. This fuels your company's growth and innovation.


Oversee Manufacturing Projects Effectively
PMO leaders in manufacturing, guiding projects for new plant setups, major equipment upgrades, or significant process re-engineering is vital. OneDesk equips your PMO with tools for effective oversight. Leverage its robust features for managing capital project portfolios, allocating engineering and operational resources, and tracking progress against critical timelines and budgets. Our platform’s versatility allows for standardized project governance across different types of manufacturing initiatives. With OneDesk's unique scalability, your PMO can manage an increasing number of strategic projects with precision.
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