OneDesk for Marketing Marketing Professional Services Automation
How does OneDesk help my Marketing team?
Run Client Campaigns & Manage Project Billing Easily
Centralize All Campaign Issues & Tasks with Marketing Ticketing
Marketers, use OneDesk ticketing as the central nervous system for all your campaign activities and internal requests. Log tasks for content creation, track issues with ad platforms, or manage requests from other departments, all captured via email, forms, or integrations. Custom views like 'Active Campaign Tasks,' 'Website Content Updates,' or 'Social Media Issues' give you full control. SLAs keep everything on schedule. Reporting shows where your team's time is going.
Clients Easily Track Campaigns and Access Marketing Reports
Empower your marketing clients with a dynamic portal to view real-time campaign performance, access detailed analytics reports, and see upcoming marketing activities. They can ask questions about results or strategy using specific ticket forms. Live chat enables quick conversations about campaign adjustments or new ideas. This transparency demonstrates value and fosters collaboration.
Boost Campaign Performance with End-to-End Automation.
For core Marketing teams, executing and optimizing campaigns is everything. OneDesk's automations provide end-to-end support for the entire campaign lifecycle. Our platform allows you to set up highly customized workflows for campaign planning, content creation, multi-channel deployment, performance monitoring, and lead routing. New campaign tasks, client feedback, or performance alerts can be automatically triaged based on priority or stage. They are then intelligently routed to the right specialist—be it a copywriter, media buyer, or analyst. You can also configure sophisticated automated replies for client updates or internal team notifications. OneDesk’s versatile automations transform how you manage marketing. This leads to better results, faster execution, and improved ROI.
Run Your Marketing Campaigns Better
Marketing teams, executing multi-channel campaigns effectively to achieve your goals is what you do. OneDesk is designed to help you plan, manage, and track all your marketing campaigns in one place. Its robust features allow for detailed campaign planning, collaborative content creation, task assignment to team members, and performance monitoring against KPIs. The platform's versatility supports everything from social media and email marketing to events and content marketing. As your marketing strategy grows in complexity, OneDesk’s unique scalability ensures you can manage it all without overwhelm.
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