OneDesk for Media Design HelpDesk
How does OneDesk help my Design team?
Manage Media Design Tickets, Fast Communication, and Creative Production Service.
Fast Media Graphic Request & Production Ticket Tracking Benefits.
Media Design needs fast creative request tracking. OneDesk captures requests for graphics or layouts via email or forms as tickets with deadlines. Custom views help designers prioritize based on publication or broadcast schedules. Use SLAs linked to deadlines. Reporting tracks design workload for different media outlets.
Creative Production Portal, Asset Request Forms & Media Style Guide Knowledgebase.
Editorial or production teams requesting visuals from the Media Design team need a fast process. OneDesk's portal allows internal clients to submit design requests with tight deadlines. Users track the status of their urgent graphic requests. The knowledgebase can host style guides, templates for common formats (web banners, lower thirds), and image libraries. Live chat enables quick communication for last-minute changes or clarifications.
Automate Media Design Request Routing, Production Workflows & Deadline Alerts.
Keep creative production flowing in media companies with OneDesk automations for design teams. Create workflows for managing requests for graphics video edits or layout designs for various media platforms print digital broadcast. Automatically triage design tickets based on publication deadline urgency or media type. Route urgent breaking news graphic requests or last-minute ad changes directly to the available designer or relevant team queue. Use auto-replies confirming creative brief receipt or providing links to asset libraries. It streamlines media design production.
Faster Creative Production Support for Media.
Keep media creative production on deadline with OneDesk's fast versatile help desk for design teams. Its robust features manage requests for graphics video edits layouts across print digital broadcast ensuring timely delivery. The versatility handles urgent breaking news requests and last-minute changes effectively. Need streamlined creative workflows for media? OneDesk delivers speed and organization. It scales to support high-volume fast-paced media design environments.
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