OneDesk for Media Product Work Management
How does OneDesk help my Product team?
Manage Development of New Media Content and Platforms
Capture New Content Ideas and Platform Feature Tickets
Media product teams (e.g., streaming apps) track user bug reports and feature requests. Use OneDesk tickets to capture feedback from app stores, email, or web forms. Customize views to prioritize critical playback bugs or popular feature requests. Track bug fix times using SLAs. Report on user feedback themes.
Gather Audience Feedback via Portal Forms
Manage the development of digital media products (apps, websites) using tasks for features and iterations. Break down feature development into subtasks for design, coding, testing. Use dependencies linking backend changes to frontend implementation. Schedule sprint cycles or release dates.
Log Time for New Media Content Development
Teams developing media apps or websites track time spent on feature development, bug fixing, or user testing. Use OneDesk's timer or timesheets linked to product tasks. Understand the development cost of different product features. Improve estimation and release planning.
Manage Tasks for New Media Content Development
Automate workflows for digital media product development. Automatically triage user feedback or bug reports based on platform (iOS, web) or severity. Assign development tasks based on sprint planning. Trigger notifications upon feature releases.
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