OneDesk for Real Estate Operations Work Management
How does OneDesk help my Operations team?
Streamline Property Management Tasks and Tenant Requests
Handle Tenant Maintenance Requests with Property Tickets
Real estate operations handle requests for property showings, lockbox issues, or transaction coordination tasks. Use OneDesk tickets to track these administrative and logistical requests via email or forms. Customize views based on urgency or property status. Track task completion times using internal SLAs. Report on operational support workload.
Tenant Portal Simplifies Maintenance Requests
Manage real estate operational tasks like coordinating property showings, processing transaction paperwork (by transaction coordinators), or managing lockbox assignments. Use subtasks for the multi-step closing process. Set dependencies linking appraisal completion to loan approval tasks. Schedule showing appointments.
Track Time Spent on Property Management
Real estate operations or transaction coordinators track time spent managing showings, processing paperwork for closings, or supporting agents. Log hours against specific transactions or administrative tasks using OneDesk timesheets. Understand the time cost of transaction coordination. Improve efficiency.
Track Property Management Tasks and Tenant Requests
Automate real estate transaction coordination using workflows. Automatically assign tasks for ordering appraisals, inspections, and managing contingencies based on contract dates. Send automated reminders to agents and clients for deadlines. Ensure smooth closing processes.
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