OneDesk for Retail Marketing Professional Services Automation
How does OneDesk help my Marketing team?
Run Retail Promotions & Manage Client Engagement Projects
Manage Promotion & Ad Campaign Issues with Marketing Tickets
Retail Marketing teams, use OneDesk ticketing to manage internal requests for new promotional signage, digital ad creation, or to track issues with loyalty program platforms. Store ops or other teams can submit via email/forms. Custom views like 'Holiday Promotion - In-Store Assets' or 'Loyalty App Bug Report' keep campaigns running smoothly. SLAs ensure timely marketing execution. Reporting tracks campaign task progress.
Retail Clients Track Marketing ROI via Dedicated Portal
Allow your retail clients to see the performance of marketing campaigns, promotions, or loyalty programs through a dedicated portal. They can access analytics, review creative assets, and provide feedback using ticket forms. Live chat enables quick discussions about campaign results. This demonstrates marketing value and helps optimize strategies for retail success.
Boost Customer Loyalty with Retail Marketing Automation.
Retail Marketing teams aim to drive store traffic, increase online sales, and build customer loyalty. OneDesk's automations supercharge these efforts. Our system lets you create workflows to manage promotional campaigns, run targeted email marketing to customer segments, and track the performance of loyalty programs. Customer feedback or inquiries from marketing campaigns can be automatically triaged. They are then routed to the marketing or customer service team. You can also use automated replies to send promotional offers or welcome new loyalty members. OneDesk’s versatile automations help you engage customers more effectively. This drives repeat business and sales growth.
Plan Retail Marketing Campaigns Well
Marketing teams in retail, driving foot traffic, promoting sales, and building brand loyalty are your core objectives. OneDesk helps you plan and execute effective marketing campaigns for your stores and online channels. Use its robust features to manage promotional calendar planning, track the creation of in-store signage and digital ads, and coordinate with store operations for campaign execution. The platform’s versatility is great for managing diverse marketing initiatives from seasonal sales to loyalty program communications. As your retail brand grows, OneDesk’s unique scalability helps your marketing efforts expand their impact.
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