OneDesk for Technology Admin Professional Services Automation
How does OneDesk help my Admin team?
Tech Admin: Simplify Client Project & Service Billing
Manage Dev Team & Office Support Requests with Tickets
Admin teams in Tech companies, use OneDesk ticketing for internal requests like scheduling sprint planning meetings, ordering new hardware for developers, or managing office facilities for the tech team. Capture via email or forms. Custom views like 'Dev Team Calendar Request' or 'New Server Procurement' keep admin support efficient. SLAs ensure developers aren't blocked. Reporting tracks admin load.
Tech Clients: Fast Admin Support & Account Info Portal
Make it easy for your technology clients to manage their subscriptions, access service agreements, and get administrative support through a client portal. They can submit admin requests or billing queries using clear ticket forms. Live chat can provide quick answers to administrative matters, improving the client experience with your tech company.
Simplify Tech Company Admin with Smart Automation.
Admin teams in fast-paced Technology companies manage a whirlwind of activities. OneDesk's automations bring calm to the chaos. Our versatile system lets you create workflows for new employee onboarding (tech and non-tech roles), managing office facility requests, or coordinating travel for conferences and client meetings. Incoming administrative tasks can be automatically triaged by department or urgency. They are then routed to the correct admin professional. You can also use automated replies to confirm meeting schedules or provide updates on requests. OneDesk helps your tech admin team operate at peak efficiency. This supports overall company agility.
Simplify Admin Tasks for Tech Companies
Admin teams in tech companies, you support fast-paced innovation by keeping the operational side smooth and organized. OneDesk helps simplify your administrative tasks and project coordination in the dynamic tech world. Its robust features assist in managing team calendars for sprints, tracking procurement of software and hardware, and organizing all-hands meeting logistics. The platform’s versatility adapts to the agile and often-changing needs of a technology firm. As your company scales, OneDesk's unique scalability ensures your administrative support remains highly efficient.
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