OneDesk for Wholesale Admin Work Management

How does OneDesk help my Admin team?

Ensure Efficient Administration for Your Wholesale Business
Handle Office Requests and Wholesale Admin Task Tickets
Wholesale admin processes orders, manages shipment paperwork, and handles retailer inquiries. Capture these tasks and requests as tickets in OneDesk via email or B2B portal. Organize tickets by retailer account or order number using custom views. Track order processing times using SLAs. Report on admin workload per account.


Retailer Portal for Accessing Administrative Forms
Manage wholesale administrative tasks like processing large retailer orders, generating complex invoices, or coordinating large shipments. Use subtasks for order verification, inventory check, and shipment booking. Set dependencies linking credit approval to order processing. Schedule routine admin tasks.
Track Administrative Time in Wholesale Ops
Wholesale admin teams track time spent processing large retailer orders, managing complex shipping documents, or supporting key accounts. Log hours against administrative tasks using OneDesk timesheets. Understand workload associated with different retailers or processes. Improve efficiency.


Organize Administrative Tasks for Wholesale Operations
Automate wholesale administrative tasks. Automatically assign large order processing tasks based on account manager or region. Set up workflows for approving credit memos. Send automated reminders for shipment document preparation.
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