OneDesk for Wholesale Operations HelpDesk
How does OneDesk help my Operations team?
Manage Warehouse Operations Tickets, Real-Time Communication, and Distribution Service Control.
Real-Time Order Fulfillment & Inventory Level Ticket System.
Wholesale Operations manages bulk shipments. OneDesk captures issues with large orders or warehouse logistics via email or forms as tickets. Create custom views to see issues by warehouse location or carrier. Use SLAs to prioritize problems impacting major shipments. Reporting tracks fulfillment accuracy and shipping issues.
Order & Inventory Portal, Shipment Forms & Warehouse Operations Knowledgebase.
Wholesale customers needing updates on large shipments or reporting fulfillment issues require efficient communication. OneDesk's customer portal allows buyers to track bulk order status or report shipping discrepancies. Buyers monitor their operational tickets easily. The knowledgebase provides information on shipping timelines, freight policies, and return procedures for wholesale orders. Live chat offers quick updates on shipment status or inventory availability.
Automate Warehouse Task Routing, Inventory Alert Workflows & Shipping Notifications.
Optimize wholesale distribution operations inventory management warehousing logistics using OneDesk automations. Create workflows for tracking order fulfillment status managing inventory levels across warehouses coordinating inbound/outbound shipments handling returns processing RMAs or investigating picking/shipping errors. Automatically triage operational tickets based on order priority customer urgency warehouse location issue type inventory shipping receiving quality. Route critical order delays major inventory discrepancies or urgent shipping issues immediately to the warehouse manager logistics coordinator or inventory control. Send automated shipment status updates to sales reps or customers. It drives efficiency in wholesale operations.
Improved Warehouse & Distribution Operations Support.
Optimize wholesale distribution warehousing logistics with OneDesk's powerful real-time help desk. Its robust features manage order tracking inventory levels shipment coordination returns processing enhancing operational efficiency and accuracy. The system's versatility provides visibility across the warehouse and transport network enabling quick responses. Need better control over wholesale operations? OneDesk drives excellence. It scales easily supporting high-volume complex distribution centers.
Get started free
Evaluate OneDesk for yourself with our completely free 14-day trial.
