OneDesk for Wholesale Product Work Management
How does OneDesk help my Product team?
Manage Your Wholesale Product Lines and Assortments
Capture Retailer Feedback and Product Assortment Tickets
Wholesale product teams handle requests for product information, manage supplier communications, or track quality feedback. Capture these items as tickets in OneDesk via email or internal reporting. Organize tickets by product line or supplier using custom views. Track response times using internal SLAs. Report on product quality trends.
Retailer Portal for Product Feedback and Requests
Manage tasks related to the wholesale product lifecycle, including sourcing new items, managing supplier relationships, forecasting demand, and managing promotional pricing. Use subtasks for evaluating potential new suppliers. Set dependencies linking demand forecasts to purchase orders. Schedule product review meetings.
Log Time Managing Wholesale Product Lines
Wholesale product teams track time spent sourcing new items, managing supplier negotiations, analyzing sales data for forecasting, or setting promotional pricing. Log hours against product management tasks using OneDesk timesheets. Understand effort allocation across the product portfolio.
Manage Tasks for Wholesale Product Line Updates
Streamline wholesale product management tasks. Automatically assign tasks for reviewing supplier quotes based on category. Set up workflows for approving new product additions to the catalog. Trigger notifications for products nearing end-of-life.
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