Box integration

Connect Box to your OneDesk Account

Attach files directly from the cloud. Connect OneDesk’s helpdesk and project management software to your Box account to make it easier to grab and attach the files you store there.

What does the Box Integration let you do?

With the Box integration enabled you have an additional option when it comes to attaching files to tickets, tasks, and projects, in OneDesk. You can still add them from your local storage, but additionally you can browse for them and attach them directly from your Box account.

Integrating OneDesk’s helpdesk and project management software with your Box account is easy. Just follow the steps below or watch the video.

How to Connect OneDesk to Box – Step-by-Step

Step-by-step guide – Coming soon

We’re working on putting together a step-by-step guide to walk you through this integration’s setup. In the meantime you can give it a shot yourself by:

  • In your OneDesk account, navigate to ADMINISTRATION > INTEGRATIONS
  • Expand and enable the integrations of your choice.
  • Read the overview of what the Integration can do for you.
  • Click the ‘Connect’ button and authenticate with the 3rd part app.
  • Try the integration out, and ask us if you have questions.

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