Zapier

Zapier Integration with Help Desk and Project Management Software

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Connect OneDesk to hundreds of different applications using Zapier Integration

With our Zapier Integration, you can connect OneDesk to hundreds of web applications using Zapier. Automated connections called “Zaps”, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible.

Each Zap has one app as the “Trigger”, where your information comes from and which causes one or more “Actions” in other apps, where your data gets sent automatically. You will need to signup for a free Zapier account.

Then use the pre-created integrations (zaps) below, or you can create your own.

We can help set up a zapier integration for you, just ask.

Customize your ticket forms

Use another app to create a custom ticket submission form to submit tickets to OneDesk.

Connect to another Help desk app

Connect OneDesk to another Helpdesk and push your tickets to OneDesk tasks, issues and features.

Connect to another project management app

Connect OneDesk to another Project Management app, to sync your tasks, tickets, issues with OneDesk.

Connect to a CRM app

Connect OneDesk to your CRM and push tickets, cases, and issues from your salesteam to OneDesk.

Connect to a source code control app

If your issues reside in a source control app, sync them to OneDesk tasks, issues, epics and user stories.

Connect to an invoicing or billing app

Push timesheets from OneDesk to your invoicing and billing applications, to automate this step.

Connect to a calendar or office app

There are tons of ways you can connect office apps to OneDesk. Here are a few.

Connect to collaboration and social media apps

Capture feedback from social media. Create items in OneDesk directly from your collaboration apps.

How do I connect OneDesk to Zapier?

1 – Log in to your Zapier account or create a new account.

2 – Navigate to “My Apps” from the top menu bar.

3 – Now click on “Connect a new account” and search for “OneDesk”

4 – Use your credentials to connect your OneDesk account to Zapier.
5 – Once that’s done you can start creating an automation! Use a pre-made Zap or create your own with the Zap Editor. Creating a Zap requires no coding knowledge and you’ll be walked step-by-step through the setup. If you need help ask us. We’re here to help.

6 – Need inspiration how to use our Zapier Integration? See everything that’s possible with OneDesk and Zapier.

Watch a video on using our pre-created Zaps

Watch a video showing you how to create your own zap

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