OneDesk for Creative Marketing Professional Services Automation
How does OneDesk help my Marketing team?
Run Client Campaigns & Manage Marketing Project Billing
Manage Campaign Requests & Issues Through Marketing Tickets
Marketing teams within Creative agencies, use OneDesk ticketing to manage internal requests for campaign support or to track issues with marketing tools. Capture these from email or team chats. Create custom views like 'Agency Website Update Tasks' or 'Campaign Material Requests.' SLAs ensure marketing initiatives stay on track. Reporting can highlight bottlenecks in your internal marketing processes.
Clients Track Creative Campaigns, Share Feedback via Portal
Let your creative agency's marketing clients see campaign progress and performance data in their own portal. They can easily submit feedback on marketing materials or ask questions about results using ticket forms. Live chat enables quick conversations about ongoing campaigns or new ideas. This transparency builds trust and helps your marketing team deliver impactful creative work that clients love.
Boost Campaign Efficiency with Creative Marketing Automation.
Marketing teams within Creative agencies need to execute campaigns flawlessly. OneDesk's automations are a powerful ally here. Our platform lets you set up custom workflows for every stage of your campaign, from brief development to content creation and performance tracking. New campaign requests or client feedback can be automatically triaged. Then, tasks are routed to the right team members, like copywriters or art directors. You can also send automated replies to clients, updating them on progress or requesting approvals. OneDesk’s versatile automations adapt to your agency's specific process. This means your team launches effective campaigns faster.
Plan Creative Marketing Campaigns Effectively
Marketing teams in creative agencies, your job is to make your agency's or clients' brands shine. OneDesk helps you plan and run marketing campaigns that get results. Its robust features let you plan campaigns together, track how content is coming along, and see how well things are working. The platform’s versatility adapts to managing different marketing channels and all your creative files. As you launch bigger campaigns, OneDesk’s unique scalability ensures your team can handle more work and complexity easily.
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