OneDesk for HR Legal HelpDesk
How does OneDesk help my Legal team?
Secure HR Compliance Tickets, Legal Communication, and Policy Review Service.
Secure Employment Law & Compliance Review Ticket Tracking System.
HR needs documented legal consultations. OneDesk logs HR's requests to Legal via email or forms into confidential tickets. Custom views help Legal organize HR-related requests by topic (employment law, policy). Track response times for legal advice using SLAs. Reporting provides an audit trail for HR legal support.
Compliance & Policy Portal, Secure Legal Forms & Labor Law Knowledgebase.
Employees needing to understand specific legal aspects of HR policies (e.g., leave laws, discrimination policies) require accessible information. While direct legal advice isn't typical, the HR knowledgebase in OneDesk should contain clear, legally vetted policy summaries and FAQs. The portal can be used to submit formal complaints or requests requiring legal review, routed internally. Live chat with HR can direct employees to the appropriate policy documents.
Automate HR Compliance Routing, Legal Review Workflows & Policy Alerts.
Manage requests flowing between HR and Legal departments efficiently with OneDesk automations. Create workflows for employment contract reviews policy compliance checks related to labor law or litigation support involving personnel records. Automatically triage requests based on legal matter employment law immigration benefits or urgency. Route critical compliance risks or employee litigation issues directly to Legal counsel. Send auto-replies confirming document review submissions. It supports HR legal compliance.
Compliant HR Legal & Policy Support.
Ensure HR legal compliance with OneDesk's secure traceable help desk. Its features manage requests for employment contract reviews policy checks related to labor law and litigation support efficiently. The platform's versatility allows secure collaboration between HR and Legal on sensitive employee matters. Need robust audit trails for compliance documentation? OneDesk provides them. It scales to support the legal risk management needs of HR.
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