OneDesk for professional services PMO Professional Services Automation
How does OneDesk help my PMO team?
Centralize All Your Client Projects and Billing
Centralize All Client Project Issues with PMO Ticketing
PMOs in Professional Services, use OneDesk ticketing to get a firm-wide view of all critical client project issues, risks, and change requests. Project managers escalate items to PMO dashboards like 'Red Flag Client Projects' or 'Resource Allocation Conflicts.' SLAs govern escalation and PMO response. Reporting provides insights into overall delivery performance and profitability trends.
Give Your Service Clients Project Clarity Through Portal
When your PMO manages projects for professional services clients, a dedicated portal offers invaluable transparency. Clients can track project timelines, view key milestones, and access important documents. Structured ticket forms allow clients to submit project-related questions or change requests efficiently. This keeps diverse professional service projects on track and stakeholders fully informed.
Enhance Project Control Across Your Service Portfolio.
A PMO is vital in Professional Services firms for ensuring projects are delivered on time, within budget, and to client expectations. OneDesk's automations provide robust project governance. Our system lets you define workflows for project intake and scoping, managing project plans and milestones, risk assessment, and automated status reporting to clients and leadership. New project change requests or identified risks can be automatically triaged and routed to the PMO or assigned project manager. You can also use automated replies to communicate key project updates. OneDesk’s versatile automations give your PMO unparalleled control. This maximizes project success and profitability.
Oversee Client Projects
Ensure Success
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