Product
OneDesk is an all-in-one solution for:
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Help Desk
Provide support to customers & end-users.

Email Ticketing

Automation

Customer Portal & Knowledgebase

Analytics

Live Chat

Time Tracking

AI Agent

All HD features >

Project Management
Plan your projects & meet deadlines.

Project Planning

Assignment Tracking

Team Collaboration

Gantt

Kanban

Resource Management

Automation

All PM features>

Professional Service Automation
Deliver services, support, and bill your customers.

Invoicing & Quoting

Prepaid Hours

Time Tracking

Reporting

Client Communication

Automation

Client Portal

All PSA features>
Platform
Web Browser
Access directly from your browser in the web-based OneDesk.
Mobile
Perform work on-the-go with OneDesk mobile for iOS & Android.
Customer Apps
Provide your customers tools to interact and stay-up-to-date.
AI Integration
Increase efficiency and provide support at scale with a personalized AI.
Cloud
Get started quickly and access your data from anywhere.
On-Premise & Private Cloud
Manage your own data on your own servers.
HIPAA
Stay compliant with a HIPAA-enabled account.
Solutions

Why OneDesk?

For Your Team

IT Support

Customer Support

Professional Services

Creative & Design

Project Management (PMO)

See all teams >
For Your Use Cases

Help Desk & Project Management

Email to Ticket

Workflow Management

Omnichannel Communication

Office 365 Help Desk

Gmail Help Desk

Remote Work

Support Customer Projects

See all use cases >
For Your Industry

IT Services

Healthcare / HIPAA

Marketing

Software Development

Non-Profit

Professional Services

Education

Managed Service Providers

See all industries >
Pricing

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support@onedesk.com · 1-855-ONE-DESK (663-3375) · 1500 du College, Suite 210, Montreal, QC, Canada, H4L 5G6

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