Professional Services Software

The all-in-one solution for professional services management

Deliver exceptional projects on-time and under budget.

Support clients, plan projects, automate processes, track time and invoice work — all from one robust platform.

Trusted by businesses worldwide

From service delivery to service support

Provide real-time project updates and excellent client support.

Capture requests from multiple channels such as email integration and custom request forms.
Assign, respond, and resolve requests from one centralized application.
Send updates, questions, or files to clients.
Turn requests into project tasks.

Deliver profitable projects

Meet expectations and deliver great projects with OneDesk’s suite of task and project management features. Organize your client work into one platform. Plan and estimate work, assignments, costs, and schedules. Stay on track with real-time project statuses, cost and revenue, resource utilization, and client communications.

Automate your workflow

Increase efficiency in your service delivery and support with OneDesk. Create rules to perform work for you! Choose from a huge variety of event triggers and actions to automatically:

Create a new client project from a template.
Update your clients with no effort.
Assign work amongst your team.
Apply or notify on Service Level Agreements
and much more!

Start managing your services

Start your full featured trial. No credit card required.

Make time tracking simple

Easily keep track of billable and non-billable time for all your team members.
Set your cost and billing rates hourly or with monthly retainers plus overage. Costs and revenue are automatically calculated based on your rates and plans. Only quote on profitable plans estimates. Then, monitor your actual progress and budget as your team logs work.

Invoice for every billable minute

Create invoices for billable time with just a few clicks of a button. OneDesk supports hourly rates, a retainer structure, or mixed rates at a variety of levels. Avoid double data entry by connecting to QuickBooks Online. Copy over OneDesk invoices to QBO. Or, send invoices from in OneDesk directly via QBO, payments will be synced back to the invoice in OneDesk.

Improve client communication

Make use of the client-facing applications to give your clients additional avenues for support. These apps allow clients to raise tickets, monitor progress, stay up-to-date, and facilitate communication.

Win over prospects with live chat.
Keep clients updated by enabling a client portal.
Receive requests from customizable forms.

Why choose OneDesk?

Affordable

Get the advanced features and customization options typically only available in expensive enterprise software. Starting at only $11.99 per user/month.

Flexible

Customize your OneDesk workflow with custom fields, statuses, workflows, views, and more.

All-in-one

OneDesk offers a unique and powerful suite of features. Manage multiple business requirements all from a single platform.

See why professional services choose OneDesk

14 day full-featured trial. No credit card required.