OneDesk for Education Design HelpDesk

Is your design team’s effectiveness being held back by constant design request backlogs; OneDesk's help desk simplifies design support for your education team, allowing them to focus on creativity and innovation.

How does OneDesk help my Design team?

Organize Curriculum Design Tickets, Communication, and Content Service Management.

Design teams in Education create materials for courses, websites, and marketing. Managing requests for new designs or updates needs a clear process. Use OneDesk to track requests for design work. Capture feedback and revisions in one place using tickets. Communicate effectively with departments needing design support. Keep the creation of educational materials organized.

Streamlined Curriculum & Marketing Design Ticket Management Benefits.​

Education Design teams create materials for many departments. OneDesk captures design requests via email or forms as tickets. Customize views to see requests by department or deadline. Use SLAs to manage turnaround times for course material or marketing designs. Reporting shows request volume per department.

Content Request Forms & Curriculum Design Resource Knowledgebase Portal.​

Faculty and departments requesting design work for educational materials need an easy process. OneDesk offers a portal where they can submit requests for course materials, posters, or web graphics. Users can track the progress of their design requests. The knowledgebase could provide templates, branding guidelines, or image usage policies. Live chat allows for quick questions about design specs or deadlines. This streamlines the creation of educational content.

Automate Curriculum Design Routing, Review Workflows & Content Update Alerts.​

Support curriculum or marketing design teams in education using OneDesk automations. Create workflows for course material reviews or promotional content requests. Automatically triage design tasks based on course code or campaign type. Route urgent edits straight to the assigned instructional or graphic designer. Send auto-replies confirming submission receipt. This helps manage educational design projects smoothly.

Streamlined Curriculum & Content Design Support.​

Support educational design teams curriculum instructional marketing with OneDesk's flexible help desk. Its features help manage requests for course material design promotional content creation and website updates. The versatility allows tailoring workflows for different educational levels or media types. Need to collaborate on content development? OneDesk facilitates teamwork. It scales to handle the design needs of growing programs or departments.

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