OneDesk for Government Marketing Work Management

How does OneDesk help my Marketing team?

Coordinate Public Information Campaigns and Outreach
Manage Public Information Requests and Campaign Tasks
Government communication teams manage requests for information or public announcements. Use OneDesk tickets to track these internal requests from email or forms. Customize views by deadline or communication channel. Track fulfillment times against internal SLAs. Report on communication needs.


Easy Public Access to Campaign Info via Portal
Plan public information campaigns or communication initiatives using tasks. Break down campaigns into subtasks for message development, material creation, channel distribution, and evaluation. Set dependencies ensuring message approval before material production. Schedule communication releases.
Measure Time on Public Info Campaigns
Government communication teams can track time spent on public information campaigns, press releases, or website content updates. Log hours against communication tasks using OneDesk timesheets. Understand the effort behind different public outreach initiatives. Measure communication campaign efficiency.


Coordinate Tasks for Public Information Campaigns
Streamline public communication workflows. Automatically assign requests for press release drafting or website updates based on topic. Set up approval workflows for public announcements. Trigger notifications upon publication.
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