OneDesk for professional services Design Professional Services Automation

How does OneDesk help my Design team?

Pro Services Design: Craft Client Solutions & Bill Time
Track Client Design Feedback & Revisions with Tickets
Design-focused Professional Services firms, OneDesk ticketing is key for managing client feedback and design iterations. Clients can submit changes via email or a dedicated portal, creating tickets automatically. Custom views like 'Client X - Logo Revisions' or 'Website Mockup Feedback' keep projects organized. SLAs ensure prompt responses to client design requests. Reporting tracks revision cycles per client.


Your Clients Approve Designs Faster with Service Portal
If your professional services involve design deliverables (e.g., architectural plans, branding concepts, UX wireframes), let clients review and approve them easily. A dedicated portal allows clients to see the latest designs and provide specific feedback through intuitive ticket forms. Live chat can facilitate immediate discussions on design elements, speeding up approvals and keeping projects moving for your firm.
Automate Design Service Delivery and Client Feedback.
For Professional Services firms offering design (e.g., consulting reports, presentations, branding), managing deliverables and feedback is key. OneDesk's automations streamline this. Our platform allows you to build custom workflows for routing design drafts for client review, capturing feedback systematically, and managing revision cycles. New design requests or client comments can be automatically triaged by project or urgency. They are then routed directly to the assigned designer or consultant. You can also set up automated replies to acknowledge feedback or notify clients when updated designs are ready. OneDesk’s versatile automations improve the quality and speed of your design services. This leads to happier clients.


Manage Design Work for Client Projects
Design teams within professional services, creating impactful presentations, reports, or solution visuals for clients is crucial. OneDesk helps you manage design requests and deliverables for various client projects. Its robust features support managing creative briefs from consultants, tracking revisions on client-facing materials, and ensuring brand consistency across deliverables. The system's versatility means it can handle design workflows supporting strategy, IT, or management consulting engagements. As your firm takes on more client projects, OneDesk's unique scalability helps your design team deliver high-quality work efficiently.
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