OneDesk for Legal Operations Work Management
How does OneDesk help my Operations team?
Streamline Legal Operations and Document Workflows
Handle Document Request Tickets and Workflow Tasks
Legal Ops teams handle requests related to vendor management, tool administration, or process improvements. Track these operational tasks as tickets in OneDesk via email or forms. Customize views to see requests by tool or process area. Track completion times against internal SLAs. Report on legal ops efficiency.
Streamline Client Intake with Secure Online Forms
Organize projects managed by Legal Ops, like implementing a new contract management system or optimizing workflows. Use tasks and subtasks to structure the project plan. Set dependencies between implementation phases. Schedule project milestones and training sessions.
Track Time Spent on Document Review
Legal Ops teams track time spent on projects aimed at improving efficiency, managing vendors, or implementing new tools. Log hours against operational improvement tasks using OneDesk timesheets. Measure the ROI of legal ops initiatives. Understand resource allocation within the ops team.
Manage Tasks for Legal Document Workflows
Streamline Legal Ops tasks with automations. Automatically assign requests for vendor due diligence based on predefined criteria. Set up workflows for managing legal tech tools and user access. Trigger notifications for contract renewal reviews managed by Ops.
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