New public API enables integration of OneDesk with third party applications

MONTREAL–(BUSINESS WIRE)–OneDesk Inc. is pleased to announce the release of a new public Application Program Interface (API), expanding the power and reach of its all-in-one blended application for product managers, innovators, engineers, marketers and customer support professionals. OneDesk’s cloud-based co-creation & management suite combines Product, Project and Requirements Management, Roadmapping, Issue and Defect Tracking, Social Media Monitoring & Engagement, Customer Feedback Collection & Control, Idea/Innovation Vetting & Scoring and Customer Service/Help Desk Management. With the ability to integrate with enterprise applications such as Salesforce, SAP, Oracle, and NetSuite (to name but a few), OneDesk further expands the solution’s unique collaborative power and flexibility.

“OneDesk’s unified cross-functional environment allows companies to quickly adapt the application suite to the unique processes within their organization”

“OneDesk’s unified cross-functional environment allows companies to quickly adapt the application suite to the unique processes within their organization,” said Derek Gold, Vice President of Product Marketing at OneDesk Inc. “With the launch of the new API, our customers will benefit from a vibrant social product development ecosystem that will extend the platform’s agility and reach.”

OneDesk’s new public API allows for even more flexibility, control and automation over the product development process. It also enhances usability and increases functionality for its users. With OneDesk’s API, third party developers can leverage the company’s social product development platform to create an end-to-end collaborative environment, which ultimately helps increase visibility, productivity, and streamlines product workflows.

To access the API and associated documentation, go to:

About OneDesk

OneDesk is leading the market in providing products that help companies realize the benefits of social product development, co-creation, and customer-driven innovation. This blended suite of SaaS applications incorporates powerful tools: Social media monitoring & engagement, customer feedback management, innovation & ideas management, customer service & help desk, requirements management, project management, issue and defect tracking, product roadmapping and release management.

OneDesk Inc.
Brendan Walsh, Marketing Manager
1-514-731-6878 ext.112
Toll-free: 1-855-ONE-DESK (663-3375)
Fax: 1-514-731-3348
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