OneDesk’s task system is unique as it allows you to track, manage and resolve issues and tasks in one combined view. This means that you have the ability to combine agile defect tracking with more traditional longer-term project management in a single application.

On top of that, planning your tasks and issues in OneDesk’s task system is easy. Simply create issues or tasks from feedback, or manually enter new ones. Assign them to a project and to team members to work on them. You can add additional details and even attach files for additional information. The discussion forum allows you to hold internal discussions with your team about items.

Have a question about how OneDesk’s task system works? Ask away! Leave a comment below, or email us at hello(at)onedesk(dot)com.

Related blog posts:
Task Service Management with OneDesk
Task tool tip: Bulk operations on issues and tasks
OneDesk’s Task Management Application
Task management technique: Setting start and end dates
Managing multiple tasks and issues with easy viewing options

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